Shipping policy

Home Remedy Delivery Policy

At Home Remedy, we take great care in delivering your pieces safely and efficiently to your home. Please take a moment to read through our delivery policy below.

Delivery Timeframes

We aim to deliver your pieces within 5 working days of your order being confirmed.
Please note that some deliveries may take a little longer if you are located further afield, as we group deliveries in the same area to keep our service fuel-efficient and environmentally friendly.

Delivery Appointments

Once your delivery date is arranged, please ensure that someone is available to receive your order.
If you accept a delivery date but do not notify us in advance that you can no longer accept delivery, and we attempt delivery, you will be required to pay for a re-delivery.

Access & Room Placement

If you’d like your pieces delivered to a specific room, please make sure that there is clear access through doorways, stairways, and hallways so our delivery team can safely and efficiently place your items.

Additional Notes

• Our team will always handle your pieces with care, but we kindly ask that you prepare the area in advance to prevent any delays.

• If you have any special delivery requirements, please contact us prior to your scheduled delivery date